Hi, everybody. I am not a luthier so this might seem super obvious to you all. Ya know how when playing a note on the guitar, in order to achieve the clearest, sweetest sound you place your fingers closer to the highest fret wire? A company sent me a guitar where the clearest sound is produced from (me) playing a note in the (literal) center between 2 fret wires. The closer I get to the higher fret wire the more deadened the sound of the string becomes, it loses resonance and sustain. I know I am asking for a blind diagnosis. In general, is this something that can be fixed with a setup or is it unfixable? Can the sweet spot be shifted back up towards the higher fret wire? My guess is yes, fixable but if it wasn't, I was gonna send it back. The guitar is literally brand new....so fret wires are not worn, no divots. Thanks!